Privacy Policy
Last updated: · Effective:
This policy describes how F & L Organizational Support Services, Inc. collects, uses, and shares information about you when you use F.L.O.S.S. Please read it carefully.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, submit an inquiry, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide. When you browse our site, our hosting and analytics providers automatically receive basic technical information, such as log data and device information, as described below.
2. How We Use Your Information
We use the information we collect to respond to your inquiries about our programs and services — including our youth and young-adult pathways, mentorship and leadership development, fiscal sponsorship, organizational assessments, and training; to connect participants, families, mentors, volunteers, funders, and partners with the right opportunities; to process applications and donations; to send you information about our programs and services; and to comply with legal obligations. We do not sell your personal information to third parties.
3. Cookies & Tracking
We do not use advertising cookies, tracking pixels, or cookie-based analytics, so there are no cookies for you to accept or decline. The site itself stores only what it needs to work: your accessibility settings (such as text size and high contrast) are saved in your browser's local storage so they persist between visits. To understand how the site is used, we rely on cookieless analytics: Vercel Analytics, Vercel Speed Insights, and Cloudflare Web Analytics. These services do not store cookies or anything else on your device, and they report only aggregate statistics such as page views, referring sites, and page load times. Our contact form sends your message to us by email from our own servers and sets no cookies. If you follow a link to another site, such as a donation platform like PayPal, that site may set its own cookies under its own privacy policy. You can clear stored site data at any time through your browser settings; if you do, the site will forget your accessibility settings.
4. Service Providers
We share personal information with trusted third-party service providers who help us operate our website and programs — for example, email delivery, website hosting, and privacy-respecting analytics. These providers process your information only on our behalf and in accordance with this policy, and are not permitted to use it for their own purposes. We do not sell your personal information.
5. Third-Party Services
Our site may contain links to third-party websites, including donation platforms and social media pages of our sponsored projects. We have no control over the content, privacy policies, or practices of third-party sites and accept no responsibility for them. We encourage you to review the privacy policy of every site you visit.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. If you suspect unauthorized activity, please contact us immediately at Info@WeAreFLOSS.org.
7. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including the right to access, correct, or delete your personal data. To exercise these rights, please contact us at Info@WeAreFLOSS.org.
8. Children's Privacy
Our programs serve youth and young adults, including children under the age of 13. Our website, however, is intended to be used by adults — such as parents, guardians, mentors, educators, funders, and partners. We do not knowingly collect personal information directly from children under 13 through this website. If a young person under 13 would like to take part in our programs, a parent or guardian should submit their information on the child's behalf. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it promptly. Parents or guardians who believe their child may have provided us with personal information may contact us at Info@WeAreFLOSS.org to review, correct, or delete it.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiry data are retained for the duration of our relationship with you, plus a reasonable period thereafter. You may request deletion of your personal data at any time by contacting us at Info@WeAreFLOSS.org. We will respond to verified deletion requests within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Last Updated date. Your continued use of our services after any changes constitutes acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at Info@WeAreFLOSS.org or call us at 504.612.7856.